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What our customers are saying

"Hi Stephen, Good to meet you today and thank you for doing such a wonderful job on the piano...its never sounded so good and my daughter is over the moon at the difference, thank you once again. I look forward to seeing you in 6 months or so." D.P., Whiteley

"Thanks Stephen, I’ve just made the transfer. Thank you for doing a great job, my piano sounds lovely again :)    Thanks, Victoria" 

Victoria Clark, Havant

"The piano sounds beautiful, it has really given us a lift, thanks again." 

T.L., Petersfield

"Hello Stephen, I just wanted to let you know I am absolutely delighted with the work you did on my piano on Friday, I would be grateful for the use of your services in the future and I will enthusiastically recommend you to my students, thank you very much." 

Regards, Mark Kingsley, Piano & Saxophone Teacher, Havant

"Hi Steve, We just wanted to drop you a quick message to say thank you for the excellent piano we had at our wedding on the 29th May. It sounded great during the ceremony and looked stunning in the Tithe Barn setting. Everything went really well and kept to time, and we both appreciate the part you and your colleagues played in it." 

Kind regards, Matt and Han

"Dear Steve, Many thanks for supplying the piano for the choral society concert on Saturday. It was delivered on time and without any fuss, and was a delight to play. It was clearly well-maintained; the touch was even, it was well-tuned, and held its tune for the whole day, despite less-than-ideal conditions in the church. We really appreciate your friendly and accommodating service, and will certainly be recommending your company to others." 

Best wishes,  Julie,  Andover

"Thank you so much for sorting out my piano earlier today. I just had a chance to play it properly and it feels so much better!"

A.W. Fareham

"Steven hi, just to say a big thank you, wow, like magic.  So beautiful to play now. Thank you!!!"


"Hi Steven, … thank you for the amazing work on St. Mary’s Church piano. WHAT a difference! The touch in particular was so even. Thank you again," 

Karen :-D

"Many thanks, Steve, for your work on the piano at St Mary’s. Last night Karen Kingsley played some splendid Rachmaninov Preludes on it with great aplomb, and it sounded lovely, filling the church with sound in the louder passages, and making a beautiful sound in the softer sections. You did a super job, and, having made our individual contributions to the cost in ‘sponsoring a key’, members of the choral society feel a sense of pride at our joint achievement. St Mary’s now has a good piano to use for other concerts, and we are all very pleased.

Thanks again, and we shall have no hesitation in recommending your services!"

 D Barnes, Southampton Choral Society

“Hi Steve. Just wanted to tell you that you are a genius. The change you made to my piano yesterday is brilliant. It is now so much easier to get a consistent sound across the keyboard. Thanks so much for sorting it out.”

 G.M., Romsey

"Stephen Venn is reliable and meticulous in his work. As a customer, I find him polite and willing to give advice on pianos whenever needed"

Faye Clinton, piano & cello teacher, Southsea

“Many thanks for your work on Friday  – the piano held its tune remarkably well, and indeed [our pianist] commented on what an excellent tuner we must have to get it into shape given how bad it was before…”

 (C Jagger, University of Portsmouth)

“The piano is absolutely lovely – I can’t tell you how delighted I am with it.” 

VL, Portsmouth (following full restoration of Bluthner grand).

Dear Mr Venn … I am proud to be the new owner of such a beautiful instrument which sounds and feels even better than I remember. Perhaps your recent adjustments have something to do with that. You can be sure that I shall enjoy playing it often. Please accept my thanks for welcoming us to the shop and for your patience and care at every stage of the transaction, not forgetting your technlcal skill in returning the piano to its full playing glory."

Yours sincerely, G C, Glamorgan

Dear Stephen, Thank you very much for the work you have done on the piano… M, E, and the boys are very pleased with the results and are getting a lot of pleasure from the instrument.

Yours sincerely, N B, Southsea