“Hi Steve. Just wanted to tell you that you are a genius. The change you made to my piano yesterday is brilliant. It is now so much easier to get a consistent sound across the keyboard. Thanks so much for sorting it out.”
“Many thanks for your work on Friday – the piano held its tune remarkably well, and indeed [our pianist] commented on what an excellent tuner we must have to get it into shape given how bad it was before…” "
C Jagger, University of Portsmouth
"Dear Mr Venn … I am proud to be the new owner of such a beautiful instrument which sounds and feels even better than I remember. Perhaps your recent adjustments have something to do with that. You can be sure that I shall enjoy playing it often. Please accept my thanks for welcoming us to the shop and for your patience and care at every stage of the transaction, not forgetting your technlcal skill in returning the piano to its full playing glory."
G C, Glamorgan
"Stephen Venn is reliable and meticulous in his work. As a customer, I find him polite and willing to give advice on pianos whenever needed"
It is perhaps stating the obvious, but we view a piano as first and foremost a musical instrument. Our priority therefore is to get the best, most musical qualities out of each one. This means that with each one we work on – whether we are tuning, voicing, restoring for clients, or preparing our own pianos for sale – we try to obtain the best possible tone and touch to make playing as enjoyable an experience as possible.
All our used pianos are renovated with this in mind, and are guaranteed to give years of trouble free use. We give a guarantee of up to 5 years, depending on the instrument.